Feedback isn’t just for Cobain and Hendrix – what we heard from the Inside government beta

‘I love this site! …This is perhaps the finest example of a government website in the history of the Internet.’
Member of the public

‘What idiot thought a single web site was a good idea? The separate ones are bad enough.’
Civil servant

These are genuine comments at the extreme ends of the feedback we received for the Inside government beta. Over the six weeks of the beta we received a lot more in between, and we were grateful for every last item of praise and criticism.

This post is about how we captured that feedback, what we learned from it and what we are going to do as a result.

Good Practice Guides: Enabling Trusted Transactions

Today we’re publishing a series of Good Practice Guides (GPGs) for potential providers of identity assurance for government services. They can now be found on the Cabinet Office site.