Opening the doors of the Digital Services Store

A couple of weeks ago, the Digital Services framework went live. Today we’re opening up the Digital Services Store. Buyers in government can browse the suppliers on the framework, and then filter on their capabilities to create a list of companies to approach for delivery of a digital project.

We’re here to help

We’ve put together a buyers guide to help you get started with the service, but we’re also on hand to help you understand what you’re looking for.

If you’ve got a digital project that you need some procurement help with, get in touch with the team: The earlier you get in touch, the more help and guidance we can offer you.

Meanwhile, leave feedback on the store in the comments, or by emailing us at:

GDS this week: Ministry of Justice transformation update

Last week we paid a visit to the Ministry of Justice to find out more about the innovative work going on there to bring legal services online. Kit Collingwood tells us about how great it feels for the Lasting Power of Attorney team to have been nominated for a Civil Service Award; Daniela Tzvetkova talks about the value of open source and how Court Finder has been picked up and re-used by the European courts; and Eliot Fineberg reports on the latest steps in the Civil Claims exemplar’s development from Alpha towards Beta phase.

Follow Daniela Tzvetkova and Eliot Fineberg on Twitter:

Daniela Tzvetkova (Service Manager, Information Services): @daulfn

Eliot Fineberg (Service Manager, Civil Claims): @eliotfineberg


Agile testing at the Home Office

More and more teams across government are getting involved in the transformation programme. We asked Mat Costick to write about his experiences working on an Agile project.

I’m the portfolio test manager for several projects at the Home Office. We’ve recently started to do our testing using Agile techniques; a big change for the team, but one that’s gone very well so far. (more…)

A supplier framework for building digital services

For almost a year I’ve been part of a small team helping to create a new way for government to work with companies that design and build digital services. The result is the first iteration of the Digital Services framework, which is now open with 183 companies evaluated and selected to supply services.

The framework was originally conceived to support the Transformation program, but it’s actually available to the whole public sector to use. It gives government access to a competitive and wider pool of innovative suppliers, to design and build user focused digital by default services in an agile way. (more…)

Expats: help us test a new service


EDIT: In response to the comments we have received we thought it would be helpful to explain up-front that we will be extending our testing so people will be able to take part wherever they live around the world when our work is more developed.


We need your help to test one of our services.

One goal of the Individual Electoral Registration project is to allow people to register online at GOV.UK. We hope that the new service will make it easier for overseas voters in particular to register and exercise their voting rights.

We are now looking for expats to try out a prototype of the new service, to see how well it works for them and to see how we can improve it.

Find out more about how you can help

How many people are missing out on JavaScript enhancement?

A few weeks back, we were chatting about the architecture of the Individual Electoral Registration web service.  We started discussing the pros and cons of an approach that would provide a significantly different interaction for any people not running JavaScript.

“What proportion of people is that?” an inquisitive mind asked.


We didn’t really have any idea how many people are experiencing UK government web services without the enhancement of JavaScript. That’s a bad thing for a team that is evangelical about data driven design, so I thought we should find out.

The answer is:

1.1% of people aren’t getting JavaScript enhancements (1 in 93).

That’s not the whole story though. Read more.

Testing with users around the world

A couple of weeks ago, the team who worked on the visit visa alpha for the Home Office came in to GDS to talk about how it went. We asked Katy Arnold and Chris Atherton to explain a bit more about how they’ve found testing the service with users around the world.

Why did we go to the effort of testing our prototype with dozens of people all over the world? Basically, we did it because they are our users. Around 1.5 million visitor visas are issued every year and we want to make the best possible customer journey for people coming for a lovely holiday in the UK. (more…)