Before we launched GOV.UK we introduced you to the Finance team and the Hosting and Infrastructure team. In this the third film the spotlight is on Mark Pinheiro who talks about his work in procurement.
The next team under the spotlight will be the transformation team.
Spotlight on procurement – video transcript
Mark Pinheiro (Head of Supplier Management, Government Digital Service):
It’s a very pro-active activity, procurement, as opposed to just buying, which to me is a one-off activity. Procurement is owning the whole relationship with the supplier as well. It really is about relationship building. Suppliers need to be embedded within the organisation. They’re an extension of what we do. It’s demystifying the procurement process for people: time to market, best route, less stress, have you got all the detail there. When I walk away from my desk, I’m hoping that everything that we have done in procurement today has helped GDS move forward.
Which comes first, price or quality?
Price is very important, and to get the best price is what we should be doing. I come from the automotive industry and they used to say, quality was a giveme or throwaway, in other words, you never spoke about quality because it was always embedded in the product. So the only things we would talk about then would be delivery and price, or the service around that, and I see the same thing here, really. We have a minimum quality standard, whatever that is, so let’s not talk about quality, let’s talk about how you’re going to build that quality into the product you’re going to deliver to us, how you’re going to make that product work for us very quickly, and how you’re going to make sure that when it’s there it’s the right thing for us. It’s delivering a product that we can use immediately.
What is G-Cloud?
G-Cloud is very typical in reducing the red tape. All you have to do is say you’re a limited company and you can prove these one or two small, minor activities, and then you’re onto the G-Cloud with your service offerings. The Cloudstore is the front end to the G-Cloud, G-Cloud is the framework where all the suppliers are embedded to supply the services to government.
What is the dynamic marketplace?
Dynamic marketplace or ‘spot buy’ is for procurement under £100,000. Suppliers can bid for work, we open the tender documents up, they have three or four days to respond, we have three or four days to evaluate, and then we start telling the successful bidder, you’ve won the business. So it’s a very quick marketplace – dynamic.
SME – Small – Medium Enterprise. It’s the view of the government that we should try and increase our spend with SMEs. If they’re smaller than the larger organisations, they should have smaller overheads, therefore the price should be far more competitive. We’re already talking to SMEs, saying this is what we’re doing, if you want to be part of this, sign up via the dynamic marketplace or sign up into the G-Cloud, it puts you into the frame where we can ask you to tender to us. We’ve had feedback from SMEs about how we’re doing things and how we want to do things and they are excited about the way we’re trying to change the commercial landscape of how we engage with them.
How would you describe your job?
It’s about helping people. I work in a team that produces the interface for people to talk to government. That’s what I do every day.